{
  "name": "AltairCX Agent Desktop",
  "short_name": "AltairCX",
  "description": "Omnichannel Contact Center Agent + Supervisor Workspace",
  "id": "/workspace",
  "scope": "/",
  "start_url": "/workspace",
  "display": "standalone",
  "orientation": "any",
  "lang": "vi-VN",
  "background_color": "#0f172a",
  "theme_color": "#6366f1",
  "icons": [
    { "src": "/icons/icon-192.png", "sizes": "192x192", "type": "image/png" },
    { "src": "/icons/icon-512.png", "sizes": "512x512", "type": "image/png" },
    {
      "src": "/icons/icon-512.png",
      "sizes": "512x512",
      "type": "image/png",
      "purpose": "maskable"
    }
  ],
  "shortcuts": [
    {
      "name": "Workspace",
      "short_name": "Workspace",
      "description": "Open the agent workspace",
      "url": "/workspace",
      "icons": [
        { "src": "/icons/icon-192.png", "sizes": "192x192", "type": "image/png" }
      ]
    },
    {
      "name": "Supervisor Monitor",
      "short_name": "Supervisor",
      "description": "Open the supervisor monitor (REQ-065)",
      "url": "/supervisor",
      "icons": [
        { "src": "/icons/icon-192.png", "sizes": "192x192", "type": "image/png" }
      ]
    }
  ]
}